Map the opportunity.
We learn your business, call volume, services, and goals. Together, we find where a better connection could make the biggest difference.
✳ CALL SUPPORT BUILT FOR HOME SERVICES
YOU HANDLE
THE JOBS.
WE HANDLE
THE CALLS.
Your crew stays focused in the field. Our team answers in your name, books appointments, and makes sure customers know what happens next.
POWERED BY
BUILT AROUND YOUR BUSINESS01 / CONNECT
FROM FIRST CALL TO NEXT JOBAnswered. Scheduled.
Followed through.
Followed through.
FOR THE PEOPLE
WHO KEEP HOMES RUNNING.
WHO KEEP HOMES RUNNING.
01 / BUILT TO BACK YOU UP
BIG AMBITION.
MEET YOUR BACKUP.
You built a business on doing things right.
We help you bring that same care to every call, every lead, and every next step.
01Inbound call answering
Make the first ring count. Give homeowners a helpful, professional response in your brand’s voice—even when your team is out on the job.
- New customer intake and qualification
- Appointment booking and call routing
- Overflow and after-hours coverage planning
02Dispatch support
Keep the office and the field on the same page. Turn incoming requests into clear next steps for the right person on your team.
- Service request intake and prioritization
- Scheduling and customer updates
- Escalation using your on-call rules
03Outbound lead generation
Give your next opportunity a real conversation. Add consistent outreach, qualification, and appointment setting to your growth plan.
- Campaigns built around your ideal customer
- Lead qualification and appointment setting
- Clear dispositions and follow-up ownership
04Rehash & follow-up
“Not right now” doesn’t have to mean never. Reconnect with unsold estimates, past customers, and leads that went quiet.
- Unsold estimate follow-up
- Past customer reactivation
- Maintenance and seasonal outreach
05AI implementation
Put AI to work where it helps your operation. We help map the workflow, choose the tools, and build a practical path from idea to implementation.
- Workflow assessment and use-case selection
- Voice AI and automation planning
- Testing, human handoffs, and ongoing refinement
THE NEXT CHAPTER OF HOME SERVICES
REAL PEOPLE.
SMART TECH.
ONE STRONGER
BUSINESS.
Great service is personal. Technology should make it easier to deliver. Bring both together with AI built around the way your business actually works.
01
Start with the work. Find the repetitive tasks and missed handoffs slowing your team down.
02
Keep people in the loop. Set clear boundaries, escalation paths, and ownership.
03
Prove it, then build. Test a focused workflow and measure what gets better.
02 / YOUR BUSINESS, CONNECTED
WE GET TO KNOW THE WORK.
THEN WE GET TO WORK.
A practical plan for your team, your customers, and the way you want to grow.
Make it your own.
Your voice. Your service area. Your scheduling rules. We shape the scripts, systems, and handoffs around the business you’ve built.
Connect. Learn. Grow.
Start with a clear scope, review real conversations and outcomes, and refine the operation as your needs change.
03 / IN YOUR CORNER
FOR THE OWNERS.
THE DOERS.
THE NEXT BIG THING.
Whether you’re running a tight crew or growing into your next market, you deserve support that takes your business as seriously as you do.
POWERED BY
Home services is the focus.
Urgent calls. Busy seasons. Estimates that need another conversation. Support built around the realities of your day.
Your name stays on the experience.
We build around your tone, customer expectations, and operating rules, so the next interaction feels like your business.
A connected team behind your team.
Trades Connect 24 brings a dedicated home services focus to CallCentered’s people-first customer operations approach.
A FEW GOOD QUESTIONS
LET'S CLEAR
THINGS UP.
Is this built for a business my size?
Trades Connect 24 is built for small and medium-sized home services companies. We start with your call volume, team, and growth goals to define a useful scope.
Can you work with our existing software?
We review your CRM, scheduling, and phone systems during discovery. Available access, integration methods, and workflow requirements are confirmed before launch.
Can we start with just one service?
Yes. The first conversation can focus on the gap that matters most—answering calls, dispatch support, outbound, follow-up, or AI. We’ll shape the proposed plan around that priority.
What hours can you cover?
We’ll map the hours and call patterns you need covered, including overflow or after-hours needs. The schedule and service commitments are confirmed in your operating plan.
What does it cost?
Pricing depends on service mix, volume, coverage, and workflow complexity. Tell us what you need, and we’ll work toward a scoped recommendation for your business.
YOUR NEXT CHAPTER STARTS WITH A CONVERSATION.
LET'S GET
TO WORK.
More room to grow.
More time to do what you do best.
Let’s connect the dots.